Privacy Policy

Last updated: 22/10/2024

At Famuzo, we are committed to protecting your privacy and safeguarding any personal information you provide while using our services. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.

1. Information We Collect
   We collect two types of information when you use our website:

• Personal Information: When you place an order, contact our support team, or register an account, we may ask for information such as:
  • Your name
  • Email address
  • Payment information (handled securely by third-party payment providers)
  • Social media usernames (only if required for the specific service)
• Non-Personal Information: We also collect technical data automatically to enhance your experience, such as:
  • IP address
  • Browser type
  • Device type
  • Cookies (more on this below)

1. How We Use Your Information
   We only use your personal information to provide you with a smooth, efficient, and customized experience. Specifically, we use your data to:

• Process and complete your orders
• Send order confirmations and updates
• Improve customer service and address inquiries
• Personalize your experience by offering services tailored to your interests
• Keep you informed about new services, offers, and promotions (only with your consent)

1. How We Protect Your Information
   We take security seriously and use various measures to protect your data:

• Your personal information is encrypted using industry-standard methods.
• We never store your payment details directly; they are processed by secure third-party gateways (like Stripe or PayPal).
• We limit access to personal data to authorized staff who require it to perform their duties.

Despite our best efforts, no online transmission or storage system is 100% secure. By using our services, you acknowledge that there may be risks outside our control.

1. Sharing Your Information
   We do not sell, trade, or share your personal information with third parties for marketing purposes. We only share your data with trusted partners in specific scenarios:

• Service Providers: We may share data with service providers who help us fulfill orders (such as payment processors) or assist with website hosting, analytics, and customer support.
• Legal Compliance: If required by law or to protect the rights, property, or safety of Famuzo or others, we may disclose your personal information.
• Business Transfers: In the unlikely event that Famuzo is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that deal.

1. Cookies and Tracking Technologies
   We use cookies to enhance your browsing experience and track website performance. Cookies are small files stored on your device that help us:

• Remember your preferences (e.g., saved items in your cart)
• Understand how you interact with our website (for improvement purposes)
• Deliver personalized advertisements (if applicable)

You can choose to disable cookies through your browser settings, but this may affect how certain features of the site function.

1. Third-Party Links
   Our website may contain links to third-party sites. Please note that once you leave our site, we are not responsible for the privacy practices or the content of those websites. We encourage you to read their privacy policies before sharing any personal information.
2. Your Data Rights
   You have certain rights regarding the personal information we collect:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If your data is incorrect, you can ask us to update or correct it.
• Deletion: You may request that we delete your personal information, though some data may be retained for legal reasons (e.g., for tax records).
• Opt-Out: You can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our messages.

To exercise any of these rights, contact us at support@famuzo.com, and we will respond within 30 days.

1. Data Retention
   We retain your personal information only for as long as necessary to provide you with our services and comply with legal obligations. Once your data is no longer needed, we take steps to delete or anonymize it.
2. Children’s Privacy
   Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that a minor has provided us with personal information, we will delete it immediately.
3. Changes to This Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.
4. Contact Us
   If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Famuzo
Email: support@famuzo.com
www.famuzo.com